During a retrospective meeting after a failed sprint, emotions run high as the team members blame each other for the failure. Phrases like “He always forgets to check in his code!” or “You never listen to what I have to say!” predominate this heated debate. What is the first thing that an experienced agile coach should do in such a situation?
A. Sit back for a while and observe the team members
B. Intervene immediately to avoid further harm
C. Call in a human resources department representative
D. Start a coaching session with the team members
HINT: The conflict is at its third level, the "Contest". The first action might look counter-intuitive and go against common sense.
D. Start a coaching session with the team members Since the debate is heated and Team is not able to self-organize As an agile coach need to facilitate team with action to remove impediments which can be done in the retrospective meeting.
Sitting back and observing the team members may be interpreted as a lack of action. However, as a first step, it is important for an experienced agile coach to sufficiently observe the situation.
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