Our Team

  • Cornelius Fichtner
    Cornelius Fichtner, PMP, CSM
    Founder and President

    Cornelius is involved in all aspects of the company. As President and Founder, he defines the strategic direction and works with trainers and coaches to design and develop new products. You probably know him best from his podcasts: he records and narrates lessons for our students.

    For Cornelius, no day is like the previous one. He answers student questions in our forums and on email, develops sample exam questions and even edits webpages if needed. During the development of our new products, websites and services he always demands and expects that what we create is beyond reproach. It simply has to be 100% correct but at the same time provide an "edutainment" factor so that students and customers enjoy learning and using our products.

    Cornelius came to project management by accident. He started out as a software developer but quickly realized that he preferred talking to people to writing code. He moved into what was then called "organizational planning" and even became certified in the field. It took him about 3-4 years to make the switch and completely leave software development all the while leading more and more complex and important projects.

    Cornelius has been working as a Project Manager in his native Switzerland, in Germany and in the USA since 1990 and received his Project Management Professional (PMP)® credential in April 2004. He has led projects for a management consulting company, a national retailer, an internet startup company, and for one of the oldest financial service providers in the USA.

    Cornelius says: “I think the main way I help customers pass their exams is by letting my enthusiasm for project management shine through in our training lessons. Students often comment how I'm able to make a dry subject like PM theory come alive. I'm able to motivate, excite and inspire them on this "dry" subject, and so they keep going on the road to passing their exam. I'm able to put myself into the shoes of our students and see our products from their perspective. This enables me to create training material that has the customer at heart and will help them to not only prepare for and pass their exams but also helps them become better project managers. I'm the voice and face of pretty much all our training lessons. However, I definitely have a face for radio!”

    Cornelius holds PMP and CMS credentials. He currently lives in Silverado, California, USA with his wife and their four computers. He plays weekly in a local curling club. He enjoys juggling and says that he is excellent with 3 balls, OK with 4, but can only keep 5 balls in the air for a couple of seconds.

  • Shawn Pendley
    Shawn Pendley
    Vice President

    Shawn is responsible for the overall administration of the company. Her role as Vice President includes managing the budget, HR and overseeing the day-to-day operations. She is sometimes called upon to be the project sponsor for new products.

    Shawn’s projects include managing the company’s migration to a new HR platform, developing Workplace Safety programs, producing an Employee Handbook, and ensuring compliance with Californian regulations.

    Shawn got into project management by accident. When she was working for a Medical Device company she said, "There has to be a better way to do this!" Her boss told her to make it happen. He made her a technical lead, responsible for implementing a regulatory affairs management system, and after the official project manager left, she took on the PM's responsibilities. Three years later, the project was a success, and she had realized that project management was the career for her.

    Shawn says: "As co-owner, I could see that the business was growing enough that I needed to come on board full time. I realized life was short, and I had the opportunity to change my life and live it in a different way than before. We both wanted to spend more time with our families, and we have been able to do that. Besides the camaraderie, I like the flexibility. We have the ability to travel and work wherever we are."

    Shawn is based in California with her two rescue cats and holds a BA in Journalism. Inspired by the wonderful flora encountered in many hikes in Southern California, she is an avid gardener, preservationist and plant purist. She has created a local ecosystem in her garden, using only plants that grow naturally within two miles of her house. She enjoys hiking, yoga, reading, writing, music, traveling to and meeting people from all parts of the world.

  • Yazmine Darcy
    Yazmine Darcy, PMP, PMI-ACP, CSM
    Senior Project Manager

    Yazmine is responsible for leading initiatives around product development and support, especially for The PM Exam Simulator 2.0, PM PrepCast, and Agile PrepCast. She ensures that our products are in line with the latest PMI exam content outline updates.

    Yazmine’s background is in consultancy, primarily in IT and change management for the finance industry but also on projects as diverse as HR, government and aeronautics. Her experience spans building data warehouses, complex online and mobile applications, implementing process improvements and defining executive balanced scorecards. Getting the Project Management Professional (PMP)® credential was a natural progression.

    Yazmine was a PM PrepCast customer before joining the team. In her current role she listens to customer feedback and suggestions, answers student queries through features such as the Live Feedback on the PM Exam Simulator tool. As well as being able to directly support students in understanding PMI exam concepts, she also takes that feedback and applies it to the company approach of continuous improvement to make the products better for everyone.

    Yazmine says: “I too have listened to Cornelius' voice during lunch breaks, in the car and while on the go. I used a self-study approach and relied mainly on the PMBOK ® Guide and the PM PrepCast for my preparation. I was happy to pass on my first attempt. It was serendipity then that I worked as part of the team that updated the PM PrepCast.”

    Yazmine is a PMP, CSM, and Six Sigma Green Belt. She holds a BA in Computer Science and Cognitive Science from Wellesley College and an MBA from Carnegie Mellon University. She enjoys cooking, writing, and board games and is based in Florida, USA.

  • Jonathan Hebert
    Jonathan Herbert, PMP, CSM
    Senior Project Manager

    Jonathan works on a variety of development and upgrade projects as well as serving as a customer support specialist supporting the Live Feedback™ feature we offer in the company’s PM Exam Simulator. He is also responsible for updating Project Management Professional (PMP)® content in line with PMI changes. He was the lead on the last PM PrepCast update project and has authored, reviewed and worked collaboratively to improve questions in the PM Exam Simulators, articles and content on the company website. He was also a contributor for the PM Study Coach product.

    Jonathan also works in a business development capacity, interacting with potential customers over email, Skype, and social media like LinkedIn.

    Jonathan’s academic background is in synthetic organic chemistry and he began his career in drug discovery as a Medicinal Chemist. Later he worked in discovery informatics as a business analyst in the pharma industry. After undertaking project management training he was later promoted to a project manager at the firm.

    After a period of time working as a project manager for a medical device company, Jonathan went back to school and into contracting before joining OSP International.

    Jonathan says: “The flexibility of being able to work remotely and for the most part set your own schedule is a huge benefit and is very family friendly. Having access to the whole OSP product suite enabled me to obtain my PMP and later a CSM certification. At OSP, we work in professional atmosphere, where you are encouraged to speak freely and debate, while working together toward a solution. We produce products that help people improve their lives and careers and we have direct contact with our customers and get to share in their successes. There is a lot to like about working at OSP and I am honored and grateful to now be an employee.”

    Jonathan is a PMP, CSM, and has begun studying for the PMI Agile Certified Professional (PMI-ACP)® qualification. He holds a BS in Chemistry and is based in California, USA. He is the father of two adult sons and one of five siblings. An avid cyclist, he also enjoys kayaking, rowing, music and woodworking.

  • Stan Podoxin
    Stan Podoxin, MBA, PMP, PMI-ACP, CSM
    Certified Trainer and Exams Consultant

    Stan is responsible both for providing customer support on the PM Exam Simulators and for software testing the product. In the first role, he’s often the first point of contact for customers who have feedback about the PM Exam Simulator, answering their questions, clarifying exam explanations and providing general educational guidance and support. He aims to help students understand their mistakes and continue their studies with much better understanding of the PMI mindset and of what is expected from them on the real exam.

    Stan’s background as a software testing engineer makes him invaluable as our testing expert. He created the first test management plan for Simulator 2.0 and also does hands-on testing. He joined the company from a global IT firm where he held various management positions including testing manager, support manager, software release manager, and project manager.

    Stan says: "I was an OSP customer myself and used the PM Exam Simulator as part of my preparations. I was absolutely amazed by the simulator's feedback feature and I used it a lot. I provided significant amount of feedback which, as I see it now, was highly valuable for the OSP. They told me that they liked my constructive feedback so much that they even invited me to work for them. To be honest I hadn’t thought of going in this direction in the first place, but I decided to give it a try. I did and I don't regret it for a moment. I feel a great satisfaction being able to help prospective Project Management Professional (PMP)® aspirants to achieve their goals in becoming a certified PMP."

    Stan is a PMP and holds a BSc in Electronics Engineering, an MBA from Heriot-Watt University, and a Teaching certificate.

    He is based in Vancouver, Canada and plays a range of musical instruments including keyboards and bass. The father of 3 children, they jam together and occasionally play in community events.

  • Rochelle Martinez
    VA Team Leader

    Rochelle manages our virtual team. She is responsible for the smooth running of day-to-day company operations and the skills development and training of all virtual team members. Rochelle developed and maintains the company’s Policy Handbook and manages payroll. She also coordinates speaking engagements for Cornelius.

    On top of her role keeping everything on track daily, she also helps with responding to customer tickets through the Helpdesk. She ensures that the community moderators are actively participating in the forums, providing assistance to customers as required.

    Finally, she’s instrumental in ensuring that the company maintains its R.E.P. status through her work managing the renewal with PMI.

    Rochelle is based in the Philippines and holds a BS in Accountancy. She is working towards her Certified Associate in Project Management (CAPM)® credential. She enjoys travel and would like to visit Japan to witness the cherry blossom and South Korea to experience the winter wonderland. She says that chocolate is her best mood-lifter.

  • Conrado
    Conrado "Jun" Cuevas
    Affiliate Program Manager and Support Admin Systems Team Leader

    Conrado is responsible for keeping the websites running, both the sites that you see and the other tools the team uses to manage and maintain our products and services. Conrado manages internal projects related to website migrations, maintenance and upgrades.

    He oversees the work of the Support Admin Systems team which is responsible for handling customer support and other administrative tasks. He manages the Helpdesk, monitoring tickets and making sure that a member of the team is handling queries appropriately. He also dives in and handles some support tickets himself.

    The other major part of Conrado’s role is managing the affiliate program.

    Conrado has a background in science and technology, perhaps not surprising for someone who was chosen to be City Engineer for the day at the age of 11 as part of a school program. He spends time researching how to improve our products and websites. It was his research that led to the development of the Low-Resolution PrepCast.

    Conrado says: “The company culture that makes you feel like part of a family and full of respect with each other. Since I manage the backend of the website, people can always contact me with their issues.”

    Conrado is studying for the Certified Associate in Project Management (CAPM)® exam and is based in Quezon City in the Philippines.

  • Maricel Cuevas
    Customer Support Representative

    Maricel handles tickets from customers through the PM Helpdesk. She provides direct support to customers and interfaces with the relevant experts as appropriate. She collates feedback to provide suggestions for improvements and generally ensures that customers have a great experience.

    Maricel also handles invoicing from resellers, group purchases and other administrative tasks that keep the company moving forward. She has a background as a virtual assistant.

    Maricel says: “Dealing with customers is a major part of my work. By carefully listening to what our customers are asking, I can then provide them with the appropriate response, may it be directing them to a certain page, giving screenshots to better understand how our product works, providing helpful resources, forwarding them to our professional exam support or forwarding technical concerns to the appropriate people.”

    Maricel holds a BS in Physical Therapy and is also a registered physical therapist. She is studying for the Certified Associate in Project Management (CAPM)® certification and is based in Quezon City in the Philippines. She enjoys paper crafts and home decorating.

  • Yolanda Mabutas
    Yolanda Mabutas
    Admin Support Assistant

    Yolanda is responsible for assisting customers day-to-day. She manages a lot of the administrative tasks that ensure customers get the best possible service such as answering Helpdesk tickets, recommending study approaches and tools and ensuring queries are resolved in the quickest possible time. Customers get in touch with queries about a wide range of subjects from re-activating their subscriptions, forgotten login details, declined credit cards and more – and Yolanda is there to help get their studies back on track.

    Yolanda is also responsible for internal company metrics including preparing management information and reports and updating statistics on the company websites.

    Yolanda holds a BS with a major in Accountancy and is based in the Philippines. She enjoys watching YouTube videos, parenting and exploring the beautiful and natural wonders of her country.

  • Armil Velos
    Armil Velos
    SEO Specialist

    Armil is the team’s SEO wizard. He is responsible for making sure customers can easily find our websites. He is an expert in keyword and competitor research analysis, website auditing, and onsite and offsite optimization.

    Armil graduated cum laude and holds a BS in Computer Science. He has qualifications in SEO and inbound marketing.

    Armil enjoys jogging, badminton, basketball, tennis, and reading. He is based in Cebu in the Philippines.

  • Gwenn Doria
    Digital Marketing and Social Media Team Leader

    Gwenn is responsible for creating digital marketing plans and managing the Marketing and Social Media team. She edits the PMP Exam Tips newsletter and manages advertising projects.

    In her team leader position, Gwenn is responsible for a number of marketing initiatives including search engine optimization for all the company websites, social media management, newsletter management, advertising and other digital marketing efforts. She also engages with customers and prospective students through outreach activity on various social media channels like LinkedIn, Facebook and Twitter, making sure that they have useful and accurate information about products. She also provides day-to-day management for the team including training and onboarding new staff.

    Gwenn’s background is in online project management for an expert SEO firm.

    Gwenn says: “The company is like family. Everybody is supportive to each other because this is how Cornelius is to us.”

    Gwen holds a BA with a major in Behavioral Science. She is studying for her Certified Associate in Project Management (CAPM)® credential and is based in the Philippines. She loves listening to 90s music and has lots of tropical fishes at home including breeds like flowerhorn, gold fish, and angelfish.

  • Rache Madrid
    Rache Madrid
    Marketing Assistant

    Rache is responsible for the creation and publication of the monthly PMI-ACP newsletter. She creates and provides fantastic content to help subscribers prepare for passing their certification.

    She also holds the role of PMI Chapters Relation Manager, handling communication to PMI Chapters related to company updates, new products, tips, giveaways and other activities to support Chapters and their members.

    Rache began as a part-time member of the team but was quickly taken on in a full-time position. As part of the Marketing and Social Media team, Rache works on a variety of marketing tasks as well as reviewing and studying new marketing tools and techniques in the emerging social media space.

    Rache says: “I love the flexibility of my role but most of all the ability to work independently with trust from the team. It’s great to work with people who care about the company and doing a good job.”

    Rache holds a BS in Psychology and is preparing to study for the Certified Associate in Project Management (CAPM)® exam. She is based in the Philippines. Rache loves cakes, movies, reading and doesn’t like raisins. She would like to learn Russian and Japanese and has a dog that she dotes on.

  • Kate Padua
    Kate Padua
    Marketing Assistant

    Kate is responsible for managing The PDU Insider website and newsletter. She also plays a key part in company marketing activities on social media, and helps moderate the website and forum comments.

    As part of the Marketing and Social Media team, she works on all aspects of company marketing including reviewing new tools and techniques to help spread the word about our products.

    Kate says: “What I like most about working for OSP are the people I work with and for. They're the nicest, most considerate and friendliest people I've worked with.”

    Kate holds a BS in Nursing and is based in Quezon City in the Philippines. She loves cooking and says she eats a lot. On weekends she enjoys preparing special meals for her family.

  • Raianne Fe Aguhar
    Raianne Fe Aguhar
    Marketing Assistant

    Raianne is responsible for marketing and promoting The Project Management Podcast. She liaises with interview guests and manages the PM Podcast newsletter and its Facebook page. As part of the Marketing and Social Media team, Raianne manages social media accounts, and undertakes other research and marketing tasks.

    Raianne was a writer for seven years prior to moving to OSP International. She holds a BS in Computer Science and is based in the Philippines. She doesn’t eat any type of tomato-based pasta and many people find it strange because that is one of the most popular foods in the Philippines.

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®