Here is our free PMI-ACP® Exam sample question of the week. This question is taken from The PM Exam Simulator at
www.pm-exam-simulator.com/pmi-acp
During a retrospective meeting after a failed sprint, emotions run high as the team members blame each other for the failure. Phrases like “He always forgets to check in his code!” or “You never listen to what I have to say!” predominate this heated debate. What is the first thing that an experienced agile coach should do in such a situation?
A. Sit back for a while and observe the team members
B. Intervene immediately to avoid further harm
C. Call in a human resources department representative
D. Start a coaching session with the team members
HINT: The conflict is at its third level, the "Contest". The first action might look counter-intuitive and go against common sense.
Answer will be posted by the end of the week!