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TOPIC: Question No Access to PrepCast

No Access to PrepCast 2 months 3 weeks ago #11972

  • Lisa Gurgol
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I purchased the PrepCast, but have only received login information for the simulator.
I submitted a ticket yesterday, #86471, but have not received a response. I have checked my spam and it is not there. I would really like to start studying and I am very frustrated.
Please Advise,
Lisa

No Access to PrepCast 2 months 3 weeks ago #11973

  • Cornelius Fichtner
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Lisa,

My apologies. Our support staff receives over 100 support requests per day (lost passwords, typos in names and email addresses, refund requests, access issues, etc.) and they are answering them as fast as they can in the order received.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

No Access to PrepCast 2 months 3 weeks ago #11985

  • Lisa Gurgol
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Thank you so much for your excellent customer service around my issue. Jonathan Hebert is extremely kind and responsive. I have access to everything and your product is wonderful so far!
The following user(s) said Thank You: Jonathan Hebert
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OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®

Boost Your PMP Exam Prep in Only Six Hours! Join the Live PMP Coaching Class on Dec 02/03 or 16/17 for just $79. Learn More...
The PMP Exam is Changing in 2018
Simona and Cornelius
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This interview with Simona Fallavollita (LinkedIn Profile) was recorded at the magnificient Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. We discuss the how, what, why and when of the changes that are coming to the PMP exam.

Thank you!
Cornelius Fichtner, PMP, CSM