Thank you so much for your excellent customer service around my issue. Jonathan Hebert is extremely kind and responsive. I have access to everything and your product is wonderful so far!
My apologies. Our support staff receives over 100 support requests per day (lost passwords, typos in names and email addresses, refund requests, access issues, etc.) and they are answering them as fast as they can in the order received.
I purchased the PrepCast, but have only received login information for the simulator.
I submitted a ticket yesterday, #86471, but have not received a response. I have checked my spam and it is not there. I would really like to start studying and I am very frustrated.
Please Advise,
Lisa
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®