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TOPIC: Question No access to exam simulator after 24 hours

No access to exam simulator after 24 hours 2 months 2 weeks ago #11780

  • Irina
  • Irina's Avatar Topic Author
  • Visitor
  • Visitor
Hello,

I purchased access to the simulator yesterday but still have no access. I've got several days to get ready but looks like I can't and have to search for other options. There are 2 tickets submitted to helpDesk: #85851 and #85872 but there are no updates. I'm really concerned and feeling nervous.

No access to exam simulator after 24 hours 2 months 2 weeks ago #11784

  • Rochelle Martinez
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  • Administrator
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I can see that this is now being taken care of by one of our helpdesk agents and she has sent you your login details.
Best regards,
Rochelle Martinez
VA Team Leader

No access to exam simulator after 24 hours 4 weeks 6 hours ago #12277

  • Mark Viola
  • Mark  Viola's Avatar
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  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
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I am having the same issue. I purchased a 60-day extension, I can log in but have no access to exams. They are not even listed for me to select and run. I am concerned about overall support for the products. Ticket numbers (#87717) & (#87732).
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