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TOPIC: Online PMP Exam Error - HELP

Online PMP Exam Error - HELP 3 weeks 4 days ago #21533

  • Alexander Martin
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I was scheduled to take the online proctored exam 6/5/2020 . I submitted the necessary photos, very briefly spoke with a proctor who confirmed he was checking my information, started the check-in process, (a screen telling me to wait and obey all exam rules, while recording me) and waited about an hour to then get a SYSTEM ERROR screen!! Instructed me to reschedule "at no additional cost". Contacted Pearson Vue and they told me to contact PMI to get a new authorization code. Called PMI and said they would start that process (3 to 10 days for a new code, said no fee). I then get an email saying that I "never showed up for the exam" and I have to resubmit the fee!

I sent an email to PMI, not sure what else to do. Can anyone offer any other suggestions?? Nerves are wrecked!
- Alexander

Online PMP Exam Error - HELP 3 weeks 4 days ago #21535

  • Kyle Kilbride
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First off- don't worry. The email from PMI is automated. You should get a case number from Pearson Vue, pass that on to PMI as well. Dealing with this firsthand at the moment.

Online PMP Exam Error - HELP 3 weeks 3 days ago #21551

  • Alain Nday
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i am planning to schedule the online PMP test too very soon. That's not a good sign for me. Do you know of anybody who's taken the the online PMP test with no issues ?

Online PMP Exam Error - HELP 3 weeks 3 days ago #21569

  • Alexander Martin
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I was concerned about something going wrong, and I hate that my concerns came into fruition. But I have read on this forum that many people have completed and passed with very few issues.
The following user(s) said Thank You: Alain Nday
Moderators: Yolanda MabutasMary Kathrine PaduaCynthia Lim Louis, PMPTracy Shagnea, PMPGabriella Dellino, PMPPatrick Floris PhD PMPJoe PangJohn Paul BugarinAmy MartinezEmily Rivera, PMPMohammad Alharbi, PMP, PMI-ACPLisa Sweeney PMPHarry ElstonMani SelvanDenver MartinEric Wanyutu Kahiga, PMPSarah FucciThiago França, PMP®Felix Kamanga, PMPChan RampersaudKyle KilbrideKyle Kilbride, PMP

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