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TOPIC: Difference between Issue Log and Change Log

Difference between Issue Log and Change Log 7 months 2 weeks ago #16133

  • Don Warren
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My understanding is that the Issue Log precedes the Change Log in regards to the whole project management process. If there are things that are wrong with the project, they would be brought up in the Issue Log, and then after some consideration, they would be prioritised and added to the Change Log. Is this correct? So the issue is the past, and the change log is the future? Or the other away around?
Also would there be some field in the Issue Log providing a link to the Change that addresses that issue in the change log? E.g. if we have an issue that "The door is broken", there could be a field "Change ID" that would refer to the change "Add a door". So if the id of "Add a door" is 5, then we could have for issue "The door is broken" a "Change ID" of 5.

Difference between Issue Log and Change Log 7 months 1 week ago #16233

  • Joe Pang
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Hi Don,

I agree that your example is one of the possibilities that may happen in a project:
1. Issue arises and gets recorded in the Issue log
2. After some assessments, it is determined that a change is required
3. Change request is submitted
4. Change request is then recorded in the change log

Do remember that not all issues will require a change request.
and only change requests that have been submitted will be recorded in the Change Log.

For your second question, I know that the PMIS that my company uses has that feature. However for exam purposes, I don't think I have seen any questions in regards to the interconnection of these documents.

Hope this helps.
Toronto-based project manager, currently engaging in paperless transformation projects for utilities companies

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