TOPIC: Conflict Management: Difference between Compromising and Smoothing

Hello,

I have a question about the difference between Compromising and Smoothing in Conflict Management.

In both cases, there are some concessions that are made to find a solution. The only difference I see is that on Smoothing we emphasize agreements rather than concessions, but at the end the result (concession: lose-lose) is the same, no ?

Thank you for any light on the matter !

Cyril

Hi Cyril,

The Compromising technique involves finding solutions that bring some degree of satisfaction to both parties. While Smoothing technique includes making some concessions, but it does not result in a permanent or complete resolution of the conflict. (Rita v9, pg 396)

Ex.
"Let's calm down and get the job done!" - Smoothing
"Let us do a little of what both of you suggest" - Compromising

Hope this helps,
Joe

Thx you Joe, that's perfect !!!