Do you need customer support or technical assistance? Click here to submit a support ticket...

TOPIC: What's the correct answer?

What's the correct answer? 6 years 4 months ago #13126

  • Saif Al Juboory
  • Saif Al Juboory's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
What would you do in this situation?
A deliverable continues to have defects that have a possibility of ending your project
e) Perform a quality audit
f) Meet with customer
g) Build a scatter diagram
h) Build an affinity diagram

What's the correct answer? 6 years 4 months ago #13176

  • Steven Mudrinich, PMP
  • Steven Mudrinich, PMP's Avatar
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 126
  • Karma: 7
  • Thank you received: 25

The book answer is to perform a quality audit. This allows your quality management team to determine what errors in the manufacturing process are taking place, so they can be corrected. In real life it would also be important to meet with the customer to make sure that you have all of their requirements correctly identified.

- Steven
Moderators: Yolanda MabutasMary Kathrine PaduaJohn Paul BugarinHarry ElstonJean KwandaDaniel SoerensenAlexander AnikinElena ZelenevskaiaChristine Whitney, PMP

Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®