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TOPIC: Conflict Handling Strategies

Conflict Handling Strategies 5 years 11 months ago #9370

  • Housam Krema
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Hi Everyone,

I got confused with conflict handling strategies , if we have two opinions (A & B) conflict each other and the PM (C) will will handle this conflict, based on my understanding there are all of the following possible scenarios , please let me know if I understood this subject correctly

A & B & C choose not to talk about this conflict ( This is avoid Strategy) = Not Solving the problem
A & B & C sit together to find a solution ( This is collaborative ) = Reaching best Permanent Solution & maximum level of harmony
C choose (i,e 50%) of A and (i.e 50%) of B ( This is Compromise ) = To balance between harmony importance and problem resolving needs
C Choose what is similar between A & B and leave the conflict area not resolved =>> to achieve the maximum level of harmony and minimize the impact of the problem
C Choose his opinion OR 100% of A OR 100% of B ( This is forcing ) = >> Resolving the problem has higher importance than the team members harmony

Many Thanks
Housam krema

Conflict Handling Strategies 5 years 11 months ago #9372

  • Ahmed Amin
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Hi Housam,
yes your descriptions in the example are ok. if you are still confused, try to practice some sample exam questions.
Ahmed Amin Abdullah, PMP
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The following user(s) said Thank You: Housam Krema
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