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TOPIC: Paid for 2020 exam simulator - cannot seem to access - please help!!!

Paid for 2020 exam simulator - cannot seem to access - please help!!! 1 year 2 weeks ago #24693

  • Melisa Haslet
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Help! I paid for the 2020 pmp exam simulator and it won't load. See attached error. I've opened many tickets and they can't seem to fix it. Can someone - anyone - please help!
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Paid for 2020 exam simulator - cannot seem to access - please help!!! 1 year 1 week ago #24695

  • Cornelius Fichtner
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Melissa,

My sincerest apologies. I only saw your message now, and upon checking I saw that - for reasons that I cannot explain and have never seen before - your account was set up in the OLD exam simulator for PMBOK 5th edition. I'm pretty speechless and will discuss this with our team shortly.

I have gone ahead and have removed the old simulator from your account and switched you over the Simulator 2020.

Please try again?
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

Paid for 2020 exam simulator - cannot seem to access - please help!!! 1 year 1 day ago #24972

  • Maria Medvedeva
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Same here, paid for the simulator, got confirmation, but can't access it. No letter with registration info, no simulator, not reply from support team.

Paid for 2020 exam simulator - cannot seem to access - please help!!! 1 year 1 day ago #24979

  • Cornelius Fichtner
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@ Maria Medvedeva

The support team should be with you shortly to assist.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

Paid for 2020 exam simulator - No access given - Please HELP!!!! 11 months 4 weeks ago #25026

  • Rohan Sood
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Hi Support Team,

I just purchased the 2020 Exam Simulator....I did not receive any email ( checked inbox & spam) .
When I try and log in using my email, I see this message in the screenshot.
Request your help at the earliest.
Moderators: Yolanda MabutasMary Kathrine PaduaGabriella Dellino, PMPJoe PangJohn Paul BugarinEmily Rivera, PMPLisa Sweeney PMPHarry ElstonMani SelvanDenver MartinEric Wanyutu Kahiga, PMP, PMI-ACPSarah FucciThiago França, PMP®Felix Kamanga, PMPChan RampersaudElena MekhanoshinaKyle Kilbride, PMP

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OSP INTERNATIONAL LLC
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