TOPIC: Paid for 2020 exam simulator - cannot seem to access - please help!!!

Paid for 2020 exam simulator - cannot seem to access - please help!!! 4 years 7 months ago #24693

Melisa Haslet Topic Author Offline Fresh Boarder Posts: 1 Thank you received: 0	Help! I paid for the 2020 pmp exam simulator and it won't load. See attached error. I've opened many tickets and they can't seem to fix it. Can someone - anyone - please help! Attachments: Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Paid for 2020 exam simulator - cannot seem to access - please help!!! 4 years 7 months ago #24695

Cornelius Fichtner
Away
Administrator
President, OSP International LLC
Posts: 2033
Karma: 131
Thank you received: 655

Melissa,

My sincerest apologies. I only saw your message now, and upon checking I saw that - for reasons that I cannot explain and have never seen before - your account was set up in the OLD exam simulator for PMBOK 5th edition. I'm pretty speechless and will discuss this with our team shortly.

I have gone ahead and have removed the old simulator from your account and switched you over the Simulator 2020.

Please try again?

Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

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Paid for 2020 exam simulator - cannot seem to access - please help!!! 4 years 7 months ago #24972

Maria Medvedeva Visitor	Same here, paid for the simulator, got confirmation, but can't access it. No letter with registration info, no simulator, not reply from support team. Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Paid for 2020 exam simulator - cannot seem to access - please help!!! 4 years 7 months ago #24979

Cornelius Fichtner Away Administrator President, OSP International LLC Posts: 2033 Karma: 131 Thank you received: 655	@ Maria Medvedeva The support team should be with you shortly to assist. Until Next Time, Cornelius Fichtner, PMP, CSM President, OSP International LLC Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Paid for 2020 exam simulator - No access given - Please HELP!!!! 4 years 7 months ago #25026

Rohan Sood Offline Fresh Boarder Posts: 1 Thank you received: 0	Hi Support Team, I just purchased the 2020 Exam Simulator....I did not receive any email ( checked inbox & spam) . When I try and log in using my email, I see this message in the screenshot. Request your help at the earliest. Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Paid for 2020 exam simulator - cannot seem to access - please help!!!