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TOPIC: Indeed a Quality Control issue?

Indeed a Quality Control issue? 3 years 10 months ago #22815

  • Vivek Sharma
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Please refer the attachment for the question and explanation. This question is from Prepcast simulator
It is clear from the question that the Quality Control activities have already been missed and what is not clear is that the reason behind it – Probably stress, but not sure.
Now Look at the explanation of D. It is still talking about performing audit for Quality Control. Why we need to perform the audit to establish whether the Quality Control activities were missed or not, when it is clear from the question that the Quality Control activities were indeed missed (as mentioned what is not clear is whether the stress is the reason or not)
If the answer has to be D, then IMO this is a poorly phrased question.
Last edit: by Vivek Sharma.

Indeed a Quality Control issue? 3 years 10 months ago #22819

  • Owais Alsharif
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I think D should be the most appropriate response (among the other answers), at the first glance, I thought A could be the response, then I noticed that it talks about risk review, which aims to review the risk traking and resolution not to assess and identify the risk, which makes it wrong, i would think of update issue log (not an option), therefore, the best answer would be to perform an audit (voluntarily) to resolve this issue.
this is my analysis to the case.
Last edit: by Owais Alsharif.

Indeed a Quality Control issue? 3 years 10 months ago #22828

  • Gabriella Dellino, PMP
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Hi Vivek,

based on the scenario described, my understanding is that you as PM do not actually know which (if any) quality control activities the team missed.
What you do know is that the PM recognises the team to be under pressure and stressed because of the hard deadline to be met, so he/she is concerned about potential implications on the quality control procedures. The PM still has no evidence that this is what actually happened. To determine whether the quality control process and related procedures have been carried out appropriately, you need to conduct an audit.
At the same time, there is no evidence from the scenario that this has been previously identified as a risk, and a risk response was planned, which would have called for a risk review, to check whether the risk response has been successfully implemented.

As for the issue log, while not an option provided, I would have not selected it either, because you don't know if there is any issue with the quality control procedures until you perform the audit. So far it is just the PM concern. At least, this is my understanding from the scenario description.

Hope this helps,

Gabriella Dellino, PhD, PMP
PMPrepCast Community Moderator
Moderators: Yolanda MabutasMary Kathrine PaduaJohn Paul BugarinHarry ElstonJean KwandaDaniel SoerensenAlexander AnikinElena ZelenevskaiaChristine Whitney, PMP

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