TOPIC: Rescheduling my online exam

Hello

I am wondering if PMI/Pearson onVUE will reschedule my exam or not. I had an issue during the check in process, where the proctor did not see on the video stream! We tried to do the troubleshooting with no luck!
I had already run the system test, and it was all working fine.

Did anyone face this issue before?

Thanks

Hello,

I'm sorry to hear that you have experiencing technical issues during your exam. Unfortunately I cannot share any similar experience, so my only recommendation is to contact Pearson VUE and/or PMI to see how to proceed with your exam and possibly reschedule. However, be prepared for longer wait times. I was never able to reach out to them via chat, but always got a reply by e-mail within a few days.

Hope you will be able to solve this soon!

Gabriella