fbpx
Do you need customer support or technical assistance? Click here to submit a support ticket...

TOPIC: Rescheduling my online exam

Rescheduling my online exam 1 year 4 months ago #22556

  • Anonymous
  • Anonymous's Avatar Topic Author
  • Visitor
  • Visitor
Hello

I am wondering if PMI/Pearson onVUE will reschedule my exam or not. I had an issue during the check in process, where the proctor did not see on the video stream! We tried to do the troubleshooting with no luck!
I had already run the system test, and it was all working fine.

Did anyone face this issue before?

Thanks

Rescheduling my online exam 1 year 4 months ago #22564

  • Gabriella Dellino, PMP
  • Gabriella Dellino, PMP's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 266
  • Karma: 24
  • Thank you received: 92
Hello,

I'm sorry to hear that you have experiencing technical issues during your exam. Unfortunately I cannot share any similar experience, so my only recommendation is to contact Pearson VUE and/or PMI to see how to proceed with your exam and possibly reschedule. However, be prepared for longer wait times. I was never able to reach out to them via chat, but always got a reply by e-mail within a few days.

Hope you will be able to solve this soon!

Gabriella
Gabriella Dellino, PhD, PMP
PMPrepCast Community Moderator
Moderators: Yolanda MabutasMary Kathrine PaduaGabriella Dellino, PMPJoe PangJohn Paul BugarinEmily Rivera, PMPLisa Sweeney PMPHarry ElstonMani SelvanDenver MartinEric Wanyutu Kahiga, PMP, PMI-ACPSarah FucciThiago França, PMP®Felix Kamanga, PMPChan RampersaudElena MekhanoshinaKyle Kilbride, PMP

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®

Login