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TOPIC: Rescheduling my online exam

Rescheduling my online exam 3 years 9 months ago #22556

  • Anonymous
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I am wondering if PMI/Pearson onVUE will reschedule my exam or not. I had an issue during the check in process, where the proctor did not see on the video stream! We tried to do the troubleshooting with no luck!
I had already run the system test, and it was all working fine.

Did anyone face this issue before?


Rescheduling my online exam 3 years 9 months ago #22564

  • Gabriella Dellino, PMP
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I'm sorry to hear that you have experiencing technical issues during your exam. Unfortunately I cannot share any similar experience, so my only recommendation is to contact Pearson VUE and/or PMI to see how to proceed with your exam and possibly reschedule. However, be prepared for longer wait times. I was never able to reach out to them via chat, but always got a reply by e-mail within a few days.

Hope you will be able to solve this soon!

Gabriella Dellino, PhD, PMP
PMPrepCast Community Moderator
Moderators: Yolanda MabutasMary Kathrine PaduaJohn Paul BugarinHarry ElstonJean KwandaDaniel SoerensenAlexander AnikinElena ZelenevskaiaChristian ElmerChristine Whitney, PMP

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