fbpx
Do you need customer support or technical assistance? Click here to submit a support ticket...

TOPIC: Final exam - next button does not work

Final exam - next button does not work 1 week 5 days ago #28944

  • Minu Kala
  • Minu Kala's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 0
I tried different browsers still could not get past the first question. The next button did not work.
What do I do?

Final exam - next button does not work 1 week 5 days ago #28945

  • Cornelius Fichtner
  • Cornelius Fichtner's Avatar
  • Offline
  • Administrator
  • Administrator
  • President, OSP International LLC
  • Posts: 1893
  • Karma: 105
  • Thank you received: 493
Hi Minu,

For this technical support question please do the following:
- Take a screenshot of the problem (please take a full screenshot that shows everything you see on your screen. Do not crop it)
- Write to This email address is being protected from spambots. You need JavaScript enabled to view it. and ask for their support.

Note: The most likely explanation that I have right now without having seen the screenshot is this: Your name is quite long, and I remember a student with a similar problem in the past: The name was overlapping the "Next" button. But I cannot remember what our recommendation/correction was. Support can find it, so please include my "guess" as you write to them.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

Final exam - next button does not work 1 week 5 days ago #28946

  • Minu Kala
  • Minu Kala's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 0
The problem was due to my long name.
I updated my profile to shorten my name and then I was able to take the test.
I have sent a request to the customer support to update my name back to my full name on the certificate.

Thank you.

Note: By the way, Prepcast videos are awesome. The clarity and pace you talk is very helpful.
Moderators: Yolanda MabutasJohn Paul BugarinBilly MacDonaldChan Rampersaud

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®

Login