Hello everyone! Here is this week's free PMP® exam sample question from the PM Exam Simulator.
Your customer calls you on the phone and informs you of a minor change to a requirement on the project. What is the first thing that should be done?
A. Analyze the request and its consequences to the project
B. Instruct your engineer to implement this minor change
C. Ask the customer to provide a formal change request
D. Note it in the weekly status report
HINT: Changes to requirements must be made formally.
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Answer and Explanation:
The correct answer is C.
All changes on a project must be documented and then formally approved via the Perform Integrated Change Control process.