Hello,
For Change Request questions, please refer following scenarios that I remembered from the exam:-
1. Stakeholder request features change at the late stage of the project under over budget, behind budget etc. You have to decide to:-
==> Accept CR or Reject CR
==> Escalate to sponsor
==> Refer to CCB
Note :
a. The questions will ask a different type of change request. Of course, if it is lack of benefit or not clear cost-benefit (gold plating type) of CR, you can consider rejecting it in my opinions.
b. Majority of them can refer to CCB board. I remember there is one question with 2 very tricky answers to chose on CR handling:-
==> A. Refer to CCB board
==> B. Perform Integration Change Control
Note:
It took me a while to decide which answer based on that scenario.
2. In sum, the different CR scenario can be related following combination I believe, others can add if you have other thoughts.
==> A. Influence Power of the CR requester - what if a super important stakeholder requesting CR, how do you handle the situation?
==> B. Status Quo of the project - Late/Early/Under budget/Over budget, how do you handle unexpected CR?
==> C. Blocking CR, meaning customer will decline deliverables acceptance if it is not added, how do you handle it?
==> D. What is the right PM process to handle CR?
Note:-
1. As mentioned in my first msg. Strongly encourage you to develop own DFD diagram for change request management. Like following:-
a. Which process group generates CR ? It is coming from Executing/Control/Planning (Plan Procurement)
b. Then CR goes to Perform Integration Change Control process to generate Approved/Reject CR (Also updating change log etc)
c. Then the Approved CR goes to Control Quality/Control Procurement & Direct & Manage Project Work
Hope this help.
John, keep it up. You will nail it for sure. Cheers.