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TOPIC: Quality metrics

Quality metrics 4 years 3 weeks ago #21874

  • Quality metrics,Contract types
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Can someone please explain what is quality metrics ?

Quality metrics 4 years 3 weeks ago #21876

  • Harry Elston
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A "metric" is a measurement. So a quality metric is a measurement of quality. Examples include but are not limited to:

Number of rejections per batch
Batch measurement to a known standard (accuracy)
Repeatability of a specified measurement (precision)
Mean time between failure of a part

Hope that helps,

Harry J. Elston, Ph.D., CIH, PMP

Quality metrics 4 years 3 weeks ago #21892

  • Thiago França, PMP®
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Harry answered very well, but let me share with you the quality metric definition from PMBOK 6th edition.

"A quality metric specifically describes a project or product attribute and how the Control Quality process will verify compliance to it. Some examples of quality metrics include percentage of tasks completed on time, cost performance measured by CPI, failure rate, number of defects identified per day, total downtime per month, errors found per line of code, customer satisfaction scores, and percentage of requirements covered by the test plan as a measure of test coverage."

I hope this helps you.
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