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TOPIC: Extend prepcast exam stimulator

Extend prepcast exam stimulator 3 years 11 months ago #20837

  • Fadwa Harraki
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Hi

My prepcast stimulator access expired last time 9th April and I extend it to 30 days although I had option of 90days also.
Still I do not attempt my exam and I want to extend my membership to 30 days more. Can you help me out and extend my membership to 30days more.

Thanks
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Extend prepcast exam stimulator 3 years 11 months ago #20838

  • Harry Elston
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Fadwa,

You will need to contact Prepcast Customer Service. They do not monitor the forum boards.

Harry
+++++
Harry J. Elston, Ph.D., CIH, PMP
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Extend prepcast exam stimulator 3 years 11 months ago #20841

  • Cornelius Fichtner
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I have alerted the support team of your request. They will be in touch.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC
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Extend prepcast exam stimulator 3 years 11 months ago #20844

  • Pensee Bo
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Is there a fee to extend it? I bought the exam simulator, I started using it but then my exam got cancelled because of covid 19, they didn't let me reschedule until a month later, so the whole month I didn't use the prep cast simulator. Please advise.
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Extend prepcast exam stimulator 3 years 11 months ago #20845

  • Cornelius Fichtner
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Bob

Yes, there is generally a fee, but... please see here: pmhelpdesk.zendesk.com/hc/en-us/articles...I-Exam-Cancellations
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC
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Extend prepcast exam stimulator 3 years 11 months ago #20883

  • Fadwa Harraki
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Hi,

Here I am sending my complete information as I booked an exam but it cancelled by pearson vue and now I book my exam again. Either extend my one-month prep cast stimulator access or allow me to buy 30 days extension by paying directly. My eligibility will be expired by 9th May please update before that

Thanks
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Extend prepcast exam stimulator 3 years 11 months ago #20884

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Hi please sort my problem on priority. My account will expire in a couple of days
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Extend prepcast exam stimulator 3 years 11 months ago #20887

  • Yazmine Darcy
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Fadwa,

An agent had been in touch with you last Saturday to inform you that your access was extended to 2020-06-02. Please check your inbox.

If you have further questions, please contact us at www.project-management-prepcast.com/support

--
Yazmine Darcy, MBA, PMP, PMI-ACP, CSM
Director of Operations, OSP International LLC
The Project Management PrepCast™ - www.project-management-prepcast.com
The following user(s) said Thank You: Fadwa Harraki
Last edit: by John Paul Bugarin.
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Extend prepcast exam stimulator 3 years 11 months ago #20890

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Thanks for your cooperation. I got it.
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Extend prepcast exam stimulator 3 years 10 months ago #21305

  • Fadwa Harraki
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Hi Yazmin Darcy,

My exam date is 15th June 2020. and my prepcast will be expired on 2nd June. I want to request please give me one extension, I am ready to pay for the extension. Please update as only 5 days are left behind.


Regards,
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Extend prepcast exam stimulator 3 years 10 months ago #21307

  • Fadwa Harraki
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My exam date is 15th June 2020. and my prepcast will be expired on 2nd June. I want to request please give me one extension, I am ready to pay for the extension. Please update as only 5 days are left behind.
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Extend prepcast exam stimulator 3 years 10 months ago #21308

  • Brigita Puriene
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Hello,

PersonVue canceled my exam for the 4th time :( I wrote an email to prepcast support, but they asked me to provide emails of cancellation. I have only two emails from PersonVue: one about cancellation, another one is a confirmation for the new scheduled day (please see in attached file). I don't have any other emails, and when I contacted PersonVue by support chat they said, that they are sending only this kind of general emails about cancellation.
Please help me to receive prepcast extension until new scheduled day - 10 June.
Thank you!!!
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Extend prepcast exam stimulator 3 years 10 months ago #21310

  • Cornelius Fichtner
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Everyone... as a reminder: our forums are not the right place to receive support. If you need ANY type of customer support please write to This email address is being protected from spambots. You need JavaScript enabled to view it. and DO NOT post your support questions in the forums.

The forums are intended to discuss questions around the PMP exam and PMP topics. We do not provide support here.

Thank you for understanding.

I am closing this conversation for future discussions now.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC
Last edit: by Cornelius Fichtner.
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