Do you need customer support or technical assistance? Click here to submit a support ticket...
  • Page:
  • 1

TOPIC: Extend prepcast exam stimulator

Extend prepcast exam stimulator 1 month 14 hours ago #20837

  • Fadwa Harraki
  • Fadwa Harraki's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
Hi

My prepcast stimulator access expired last time 9th April and I extend it to 30 days although I had option of 90days also.
Still I do not attempt my exam and I want to extend my membership to 30 days more. Can you help me out and extend my membership to 30days more.

Thanks
The topic has been locked.

Extend prepcast exam stimulator 1 month 12 hours ago #20838

  • Harry Elston
  • Harry Elston's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 177
  • Karma: 11
  • Thank you received: 58
Fadwa,

You will need to contact Prepcast Customer Service. They do not monitor the forum boards.

Harry
+++++
Harry J. Elston, Ph.D., CIH, PMP
The topic has been locked.

Extend prepcast exam stimulator 1 month 8 hours ago #20841

  • Cornelius Fichtner
  • Cornelius Fichtner's Avatar
  • Offline
  • Administrator
  • Administrator
  • President, OSP International LLC
  • Posts: 1680
  • Karma: 60
  • Thank you received: 319
I have alerted the support team of your request. They will be in touch.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC
The topic has been locked.

Extend prepcast exam stimulator 1 month 6 hours ago #20844

  • Pensee Bo
  • Pensee Bo's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 1
Is there a fee to extend it? I bought the exam simulator, I started using it but then my exam got cancelled because of covid 19, they didn't let me reschedule until a month later, so the whole month I didn't use the prep cast simulator. Please advise.
The topic has been locked.

Extend prepcast exam stimulator 1 month 6 hours ago #20845

  • Cornelius Fichtner
  • Cornelius Fichtner's Avatar
  • Offline
  • Administrator
  • Administrator
  • President, OSP International LLC
  • Posts: 1680
  • Karma: 60
  • Thank you received: 319
Bob

Yes, there is generally a fee, but... please see here: pmhelpdesk.zendesk.com/hc/en-us/articles...I-Exam-Cancellations
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC
The topic has been locked.

Extend prepcast exam stimulator 4 weeks 9 hours ago #20883

  • Fadwa Harraki
  • Fadwa Harraki's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
Hi,

Here I am sending my complete information as I booked an exam but it cancelled by pearson vue and now I book my exam again. Either extend my one-month prep cast stimulator access or allow me to buy 30 days extension by paying directly. My eligibility will be expired by 9th May please update before that

Thanks
Attachments:
Last edit: by Fadwa Harraki.
The topic has been locked.

Extend prepcast exam stimulator 4 weeks 8 hours ago #20884

  • Fadwa Harraki
  • Fadwa Harraki's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
Hi please sort my problem on priority. My account will expire in a couple of days
The topic has been locked.

Extend prepcast exam stimulator 4 weeks 4 hours ago #20887

  • Yazmine Darcy
  • Yazmine Darcy's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 14
  • Karma: 1
  • Thank you received: 6
Fadwa,

An agent had been in touch with you last Saturday to inform you that your access was extended to 2020-06-02. Please check your inbox.

If you have further questions, please contact us at www.project-management-prepcast.com/support

--
Yazmine Darcy, MBA, PMP, PMI-ACP, CSM
Director of Operations, OSP International LLC
The Project Management PrepCast™ - www.project-management-prepcast.com
The following user(s) said Thank You: Fadwa Harraki
The topic has been locked.

Extend prepcast exam stimulator 4 weeks 2 hours ago #20890

  • Fadwa Harraki
  • Fadwa Harraki's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
Thanks for your cooperation. I got it.
The topic has been locked.

Extend prepcast exam stimulator 6 days 2 hours ago #21305

  • Fadwa Harraki
  • Fadwa Harraki's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
Hi Yazmin Darcy,

My exam date is 15th June 2020. and my prepcast will be expired on 2nd June. I want to request please give me one extension, I am ready to pay for the extension. Please update as only 5 days are left behind.


Regards,
Attachments:
The topic has been locked.

Extend prepcast exam stimulator 5 days 15 hours ago #21307

  • Fadwa Harraki
  • Fadwa Harraki's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
My exam date is 15th June 2020. and my prepcast will be expired on 2nd June. I want to request please give me one extension, I am ready to pay for the extension. Please update as only 5 days are left behind.
The topic has been locked.

Extend prepcast exam stimulator 5 days 9 hours ago #21308

  • Brigita Puriene
  • Brigita Puriene's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Hello,

PersonVue canceled my exam for the 4th time :( I wrote an email to prepcast support, but they asked me to provide emails of cancellation. I have only two emails from PersonVue: one about cancellation, another one is a confirmation for the new scheduled day (please see in attached file). I don't have any other emails, and when I contacted PersonVue by support chat they said, that they are sending only this kind of general emails about cancellation.
Please help me to receive prepcast extension until new scheduled day - 10 June.
Thank you!!!
Attachments:
Last edit: by Brigita Puriene.
The topic has been locked.

Extend prepcast exam stimulator 5 days 8 hours ago #21310

  • Cornelius Fichtner
  • Cornelius Fichtner's Avatar
  • Offline
  • Administrator
  • Administrator
  • President, OSP International LLC
  • Posts: 1680
  • Karma: 60
  • Thank you received: 319
Everyone... as a reminder: our forums are not the right place to receive support. If you need ANY type of customer support please write to This email address is being protected from spambots. You need JavaScript enabled to view it. and DO NOT post your support questions in the forums.

The forums are intended to discuss questions around the PMP exam and PMP topics. We do not provide support here.

Thank you for understanding.

I am closing this conversation for future discussions now.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC
Last edit: by Cornelius Fichtner.
The topic has been locked.
  • Page:
  • 1
Moderators: Yolanda MabutasMary Kathrine PaduaCynthia Lim Louis, PMPTracy Shagnea, PMPPatrick Floris PhD PMPJoe PangJohn Paul BugarinAmy MartinezEmily Rivera, PMPMohammad Alharbi, PMP, PMI-ACPLisa Sweeney PMPHarry ElstonMani SelvanDenver MartinEric Wanyutu Kahiga, PMPFelix Kamanga, PMPChan Rampersaud

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®

Login
Boost Your PMP Exam Prep in Only Eight Hours! Join the Live PMP Coaching Class on June 20/21 for just $199. Click to learn more... OR Click to watch a free session...