Based on your description "a project has an issue which needs to be resolved by creating a change request" the order seems clear:
1. An issue was identified and added to the issue log
2. Upon review/analysis of the issue, it was determined that a change request should be created in order to resolve the issue
If a situation in a projects has an issue which needs to be resolved by creating a change request then what should the PM do first, if both of the following choices are given?
1. Update issue log
2. Create change request.
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