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TOPIC: Conflict Management question solution help

Conflict Management question solution help 1 year 8 months ago #16547

  • Anchal Manchanda
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I was attempting question on conflict management at and would like some guidance

Q- Carlos is managing a software development project. There was a serious conflict between the key project stakeholders recently. Carlos was successful in getting this conflict resolved in a timely manner. However, this caused a significant delay in the project. Which of the following documents must be updated first?

a) Update to Communication Management Plan
b) Update lessons learnt
c) update the risk register
d) update stakeholder

I chose c) as conflict in stakeholder presents an issue. The issue got resolved and hence the risk register update is best option ( as issue log update is not available). The author however thinks B ) update lesson learnt is correct.
Please help to guide what is correct answer
Ref :

Conflict Management question solution help 1 month 3 days ago #23491

  • serge
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Hi Anchal,
you don't need to update the risk register, as there is no risk.. the impact on the delay is here already and the conflict is closed
The lesson learn is the best solution as it will help you to avoid this issue in the future
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