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TOPIC: New topics added post Jan 2016

New topics added post Jan 2016 3 years 5 months ago #10204

  • Noble
  • Noble's Avatar Topic Author
  • Visitor
  • Visitor
Hi ,

This might sound lazy but I would appreciate if I could where I will find more details about the following topics in PMBOK 5th Edition or Rita's Exam Prep 8th edition. I am looking for the "Knowledge Areas" that I could refer to quickly get info on this topics.

1. Benefit Realisation
2. Performance measurement techniques (KPI and key success factors)
3. Customer satisfaction metrics
4. Process Analysis techniques like Lean, Kanban and Six Sigma
5. Project quality best practices and standards (e.g., ISO, BS, CMMI, IEEE)
6. Delegation techniques
7. Business acumen
8. Emotional intelligence
9. Expert judgment technique
10. Generational sensitivity and diversity
11. Knowledge management
12. Lessons learned management techniques
13. Meeting management techniques
14. Regulatory and environment impacts assessment

I am taking the exam on 3rd April and is on a tight schedule .. so pardon me if I am being lazy here.
Regards,
Noble
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