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TOPIC: difference between Stakeholder Requirement and Stakeholder Expectation

difference between Stakeholder Requirement and Stakeholder Expectation 4 months 1 week ago #7889

  • Pramod Kumar R
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Hi, Is there a specific difference between Stakeholder Requirement and Stakeholder Expectation. On PMBOK 5th edition page 406 13.3.1.2 it does mention these terms but would help if there is more explanation . Any real-life examples or scenarios would be much appreciated

difference between Stakeholder Requirement and Stakeholder Expectation 4 months 1 week ago #7896

  • Rahul Kakkar
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Hi Pramod,

That's a good question. At first, it may sound like “requirements” and “expectations” are the same thing, but it’s useful to make a distinction. Requirements are what someone needs to get out of your project, while expectations are what they think will actually happen.

Once you have a preliminary list of stakeholders, you should sit down with each one of them and figure out their responsiblities, goals, expectations, and concerns. For instance if you are organising a party and you've identified one of the stakeholders as the DJ.

Here's an example of what could be his requirements vs his expectations:
Requirements:
  • Build a reputation as a great DJ
  • Get hired back for another party later
Expectations:
  • The venue will have a top class sound system
  • The venue will advertise the party and will have a full house of people

Hope this helps.
Rahul Kakkar, PMP, MBA
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