How exactly both the techniques are different. I know we use root cause analysis is being used in risk identifications and ishikawa for quality related issues and risks. what exactly is the difference?
Ishikawa (a.k.a. Fishbone or Cause & Effect) diagrams can be used as a technique / tool in identifying the root cause of quality related problems or identifying root causes of risk. The Ishikawa technique / tool can be used for both. If I understand this correctly, the root cause analysis is the analytical technique used to determine the root cause and the Ishikawa diagram is a tool that can be used to carry out that effort. Hope this answered your question.
Moderators: Yolanda Mabutas, Ahmed Amin, Scott Gillard, Mary Kathrine Padua, ERIC BARTLETT, Gail Freedman, Kevin Nason, Steven Mudrinich, PMP, Mark Wuenscher, PMP, John Wolverton, Tracy Shagnea, PMP, Jada Garrett
This interview with Simona Fallavollita (LinkedIn Profile) was recorded at the magnificient Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. We discuss the how, what, why and when of the changes that are coming to the PMP exam.