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TOPIC: Root Cause analysis and Ishikawa technique

Root Cause analysis and Ishikawa technique 7 years 4 months ago #7746

  • Siva Ram Gurazada
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How exactly both the techniques are different. I know we use root cause analysis is being used in risk identifications and ishikawa for quality related issues and risks. what exactly is the difference?

Root Cause analysis and Ishikawa technique 7 years 4 months ago #7749

  • Mark Wuenscher, PMP
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Ishikawa (a.k.a. Fishbone or Cause & Effect) diagrams can be used as a technique / tool in identifying the root cause of quality related problems or identifying root causes of risk. The Ishikawa technique / tool can be used for both. If I understand this correctly, the root cause analysis is the analytical technique used to determine the root cause and the Ishikawa diagram is a tool that can be used to carry out that effort. Hope this answered your question.

Mark Wuenscher, PMP
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