I believe Fishbone/Cause & effect/Ishikawa all these are one & the same. Also this is part of all 3 Quality process. However for the below question i thought its part of value analysis & chose the answer as perform quality assurance. But that was incorrect.
As a project manager, you use fishbone diagram to analyze the root cause of a problem. This is performed in which of the following process?
Choice 1 Plan Quality Management
Choice 2 Verify Scope
Choice 3 Control Quality
Choice 4 Perform Quality Assurance
Correct Choice : 3
Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. A fishbone diagram or Ishikawa diagram, generally known as Cause and Effect diagram, is one of the tools and techniques of Control Quality process. It illustrates how various factors might be linked to potential problems or effects.
Moderators: Yolanda Mabutas, Ahmed Amin, Scott Gillard, Mary Kathrine Padua, ERIC BARTLETT, Gail Freedman, Kevin Nason, Steven Mudrinich, PMP, Mark Wuenscher, PMP, John Wolverton, Tracy Shagnea, PMP, Jada Garrett
This interview with Simona Fallavollita (LinkedIn Profile) was recorded at the magnificient Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. We discuss the how, what, why and when of the changes that are coming to the PMP exam.