I spoke to our support team. They wrote back to you on Wednesday. But it looks like our emails are not getting to you. I have asked them to reach out again.
The exam simulator will automatically send you an email 7 days before it expires with links for you to buy an extension. (It'll also send this email on the day after it expired).
If you did not receive it, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. and they will help.
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