I am so sorry to hear about the negative experience you had with the home test.
I had heard about similar cases too, earlier, which is why I have been advised and have been passing on the advise to always take the exam from a test in-person.
Not only is the camera/ mumbling an issue - any fluctuations in bandwidth from your home side are also liable to cancel your exam.
Best of luck for the future, I am sure you will ace the exam!
I faced the same situation as yours regarding wearing the watch and the exam was revoke. I decided to take the exam at the testing center and I passed。
I took the PMP exam live in person, after having taking another professional exam from home. The experience was awful. I don't know what situation would make me want to take another exam from home, but the process definitely adds to the stress of the exam, which is stressful enough. I hope that you are able to resolve the situation through PMI. Best of luck.
Christine
After 2+ years of these stories, the only advice I have is this: Take the exam in person.
There's an old saying in business that applies here as well: If you want the goods, you must pay the tariff. Since PearsonVUE is mercurial about the rules, exam takers have but one option if they don't want to get the short end of the stick: Arrange to take the test at a testing center. Will it be inconvenient? Probably, but that is the tariff.
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®