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TOPIC: Signed up and paid for PMI-ACP Exam simulator, didn’t receive access info!!

Signed up and paid for PMI-ACP Exam simulator, didn’t receive access info!! 1 month 3 weeks ago #26484

  • Russell
  • Russell's Avatar Topic Author
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  • Visitor
Hi guys, looking some quick help as my exam is tomorrow!!
I have just signed up and paid for the PMI ACP Exam simulator! Eager to get started, the next screen me told me to check my email and look for the message "Your PMI-ACP Exam Simulator Access Information". Please check your Spam folder if you cannot see it in your inbox. NOTHING, I have checked all folders and received nothing so can’t log in!

I have emailed and raised support tickets with This email address is being protected from spambots. You need JavaScript enabled to view it... has anyone else encountered this after payment?! It says they will respond in one business day, but I really did not anticipate a delay in receiving log in details! Exam scheduled for tomorrow so would really have liked to be doing this today!

Signed up and paid for PMI-ACP Exam simulator, didn’t receive access info!! 1 month 3 weeks ago #26486

  • Elizabeth Harrin
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Hello Russell

I'll also reach out to the support team for you. Have you heard back from them yet? It is very unusual that your login details have not arrived.
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Elizabeth Harrin
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