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TOPIC: PDU reporting issue on PMI.org

PDU reporting issue on PMI.org 1 year 11 months ago #26271

  • PDU reporting issue on PMI.org
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I've been taking some PDUs and reporting after I'm done, along with keeping a spreadsheet. I've been able to successfully upload them to the CCRS website. However, for the last week or 2, I'm getting a redirect to sign into PMI when I select Report PDUs CCRS. When I sign back in, and select report PDUs, I just get a generic course search box and not my personal CCRS dashboard. I've taken screen shots of the issue and will be sending to PMI, but wondered if anyone else is having trouble getting to their CCRS landing page? Thank you.
Last edit: by Elizabeth Harrin. Reason: edited to remove personal email address

PDU reporting issue on PMI.org 1 year 11 months ago #26312

  • Gabriella Dellino, PMP
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Hi! I have recently reported PDUs through the CCRS dashboard and did not experience any technical issues.
I hope PMI will get back to you and assist you in solving this issue.

Gabriella
Gabriella Dellino, PhD, PMP
PMPrepCast Community Moderator

PDU reporting issue on PMI.org 1 year 1 month ago #28814

  • having same exact issue - redirect
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Today i have been unable to load a on line webinar PDU, when i go to CCRS site I only receive access to the course catalog or handbook, I log in again and get the same screen

PDU reporting issue on PMI.org 1 year 2 weeks ago #28930

  • Anonymous
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I am facing the same issue. Has anyone resolved this issue?

PDU reporting issue on PMI.org 1 year 2 weeks ago #28932

  • Cornelius Fichtner
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PMI changed their whole system over the past 9 months, so we had to update and change the process as well. Here is the new information and tutorial:

Tutorial: How to Claim Podcast PDUs on the PMI CCRS

PMI changed their CCRS website where you claim your PDUs. Watch this video to learn how to use the new system for The PDU Podcast:

Click here to watch the tutorial... traffic.libsyn.com/pmpodcast/PDU_Claim_P..._Podcast_on_CCRS.mp4

In the tutorial, you see Cornelius using an online spreadsheet. Click here to open the spreadsheet... docs.google.com/spreadsheets/d/1UCKj_sCG...Qvc/edit?usp=sharing
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

PDU reporting issue on PMI.org 5 months 2 weeks ago #29694

  • Jamie Mills
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Is this issue intermittent? Any updates on a resolve?

I reported PDUs a week or so ago with no issue using the link from my PMI Dashboard. Today, it takes me to a course catalog, as the posts from over a year ago indicated. It will not allow me to login, either. I even watched a 1 PDU course from that catalog today, and it did not autosync to my PMI Dashboard to show the update.

Thoughts?

PDU reporting issue on PMI.org 3 months 1 week ago #29902

  • Cindy G
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I am having a similar issue today with requests timing out. I have several PDUs to submit claims for and it takes ~ 2-5 minutes to load the claims page, if it does at all. Often I get a timeout error message. Occasionally the page will appear unformatted (not the typical PMI site formatting, just labels and edit fields)

Same experience when I select any of the specific type of PDUs to claim (Online/Digital Media or Read, etc)

I am using Google Chrome, have cleared my cache and cookies (and have also tried Microsoft Edge) and still no luck.

The automated chat bot is a joke in this particular case.

How do I get support for this issue?

PDU reporting issue on PMI.org 3 months 1 week ago #29903

  • Harry Elston
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If you have a couple of hours to burn, I recommend that you stick with the chatbot until a person shows up. The last time I had to contact PMI for an issue, it was about 45 minutes.

Good luck
+++++
Harry J. Elston, Ph.D., CIH, PMP

PDU reporting issue on PMI.org 2 weeks 3 days ago #30153

  • Inna Vasileva
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Was anyone able to solve this mystery and upload PDUs?
I was able to normally do it a month ago and now again I am taken to the catalog when a go to the Report PDU menu.
Moderators: Yolanda MabutasMary Kathrine PaduaJohn Paul BugarinHarry Elston

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