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Hello everyone! Here is this week's free PMP exam sample question from the PM Exam Simulator.
According to Philip Crosby, which of the following is a correct statement about quality?
A. The definition of quality is non-conformance to requirements
B. The system of quality is Defect Control
C. The measurement of quality is the price of non-conformance
D. The performance standard is zero defects
HINT: Philip Crosby proposed the zero defects theory.
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Answer and Explanation:
The correct answer is D.
According to Philip Crosby, the performance standard is zero defects.
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