QUESTION:
When we practice active listening, what are the levels through which our listening skills progress?
A ) 1) Global listening, 2) Focused listening, 3) Intuitive listening
B ) 1) Interested listening, 2) Focused listening, 3) Global listening
C ) 1) Self-centered listening, 2) Focused listening, 3) Intuitive listening
D ) 1) Internal listening, 2) Focused listening, 3) Global listening
ANSWER:
D
EXPLANATION
The progression is internal listening (how will this affect me?) to focused listening (what are they really trying to say?) and then finally to global listening (what other clues do I notice to help me understand what they are saying?).
Source:
leadinganswers.typepad.com