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TOPIC: Follow up on my concern

Follow up on my concern 1 week 3 days ago #10916

  • Cherry Tan
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Hi Cornelius and management team,

I have raised my concern with case number #82515 since last Thursday. The customer service officers replied me and mentioned that she will escalated my concern to the management team and provide me the feedback this week. However, I have not heard anything until now. Can you please help to review my request?

Thank you!

Follow up on my concern 1 week 2 days ago #10921

  • Rochelle Martinez
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Cherry, we are still looking into your request and we will reply via the Helpdesk. Thanks!
Best regards,
Rochelle Martinez
VA Team Leader
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