I am getting a bit confused as to what is Quality Assurance vs Quality Control. To me, the difference is such a blury line. If you were to explain the difference to a 10 years old in under three sentences - what would you tell?
When you make toy in a factory #1, if you inspect it for failures after it is produced, you are performing quality control. When you make a toy in factory #2, if you give the employees a checklist of instructions to follow during the production process to prevent failure, then you are performing quality assurance.
Michael DeCicco, PMP
Moderators: Yolanda Mabutas, Ahmed Amin, Scott Gillard, Mary Kathrine Padua, ERIC BARTLETT, Gail Freedman, Kevin Nason, Steven Mudrinich, PMP, Mark Wuenscher, PMP, John Wolverton, Tracy Shagnea, PMP, Jada Garrett
This interview with Simona Fallavollita (LinkedIn Profile) was recorded at the magnificient Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. We discuss the how, what, why and when of the changes that are coming to the PMP exam.