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TOPIC: A Question on Cost of Quality and explanation

A Question on Cost of Quality and explanation 2 years 7 months ago #4685

  • Abhirup Banerjee
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Which of the following is also known as failure costs?


A>Cost of poor quality
B>Internal costs
C>Prevention costs
D>Cost of defects


I need to know the explanation of the answer. The ans as per one of the education provider is : A

My question is why it is not D? Is Defect not a failure? why will the cost of defect will not come under failure cost? Defect will require Rework and that is under failure costs.
IMPOSSIBLE Itself says I M POSSIBLE

A Question on Cost of Quality and explanation 2 years 7 months ago #4686

  • Cornelius Fichtner
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Abhirup,

First things first... please follow proper etiquette and give credit . Please tell us who created this question.

Thank you.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

A Question on Cost of Quality and explanation 2 years 7 months ago #4688

  • Abhirup Banerjee
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This question was created by Simplilearn.
IMPOSSIBLE Itself says I M POSSIBLE

A Question on Cost of Quality and explanation 2 years 7 months ago #4692

  • Ahmed Amin
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Hi Abhirup.

This is a PMBOK definition, failure costs are the cost of poor quality; costs spent during and after the project because of failures to meet the requirement.

as for other choices:
>Internal costs : this is a category of failure costs, failures found by the project team.
>Prevention costs : this is part of cost of conformance. investments in preventing non-conformance.
>Cost of defects : this is part of internal costs.

please refer to section 8.1.2.2 Cost of Quality (COQ) in the PMBOK Guide it includes more clarifications.
Ahmed Amin Abdullah, PMP
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