Do you need customer support or technical assistance? Click here to submit a support ticket...
  • Page:
  • 1

TOPIC: A Question on Cost of Quality and explanation

A Question on Cost of Quality and explanation 2 years 6 months ago #4685

  • Abhirup Banerjee
  • Abhirup Banerjee's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 24
  • Thank you received: 3
Which of the following is also known as failure costs?


A>Cost of poor quality
B>Internal costs
C>Prevention costs
D>Cost of defects


I need to know the explanation of the answer. The ans as per one of the education provider is : A

My question is why it is not D? Is Defect not a failure? why will the cost of defect will not come under failure cost? Defect will require Rework and that is under failure costs.
IMPOSSIBLE Itself says I M POSSIBLE

A Question on Cost of Quality and explanation 2 years 6 months ago #4686

  • Cornelius Fichtner
  • Cornelius Fichtner's Avatar
  • Offline
  • Administrator
  • Administrator
  • PrepCast Instructor
  • Posts: 1060
  • Karma: 33
  • Thank you received: 172
Abhirup,

First things first... please follow proper etiquette and give credit . Please tell us who created this question.

Thank you.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

A Question on Cost of Quality and explanation 2 years 6 months ago #4688

  • Abhirup Banerjee
  • Abhirup Banerjee's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 24
  • Thank you received: 3
This question was created by Simplilearn.
IMPOSSIBLE Itself says I M POSSIBLE

A Question on Cost of Quality and explanation 2 years 6 months ago #4692

  • Ahmed Amin
  • Ahmed Amin's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 226
  • Karma: 7
  • Thank you received: 47
Hi Abhirup.

This is a PMBOK definition, failure costs are the cost of poor quality; costs spent during and after the project because of failures to meet the requirement.

as for other choices:
>Internal costs : this is a category of failure costs, failures found by the project team.
>Prevention costs : this is part of cost of conformance. investments in preventing non-conformance.
>Cost of defects : this is part of internal costs.

please refer to section 8.1.2.2 Cost of Quality (COQ) in the PMBOK Guide it includes more clarifications.
Ahmed Amin Abdullah, PMP
Community Moderator
  • Page:
  • 1
Moderators: Yolanda MabutasAhmed AminScott GillardMichael DeCiccoRahul KakkarFernando Jr Sinlao LimMary Kathrine PaduaChris PreziottiLazard Toe, ITBMC, MPM, CIPM, PMP, ITILChristian WinterGail FreedmanKevin NasonMichael Sumaquial, PMPSteven Mudrinich, PMPMark Wuenscher, PMP

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®