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TOPIC: A Question on Cost of Quality and explanation

A Question on Cost of Quality and explanation 2 years 1 month ago #4685

  • Abhirup Banerjee
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Which of the following is also known as failure costs?


A>Cost of poor quality
B>Internal costs
C>Prevention costs
D>Cost of defects


I need to know the explanation of the answer. The ans as per one of the education provider is : A

My question is why it is not D? Is Defect not a failure? why will the cost of defect will not come under failure cost? Defect will require Rework and that is under failure costs.
IMPOSSIBLE Itself says I M POSSIBLE

A Question on Cost of Quality and explanation 2 years 1 month ago #4686

  • Cornelius Fichtner
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Abhirup,

First things first... please follow proper etiquette and give credit . Please tell us who created this question.

Thank you.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

A Question on Cost of Quality and explanation 2 years 1 month ago #4688

  • Abhirup Banerjee
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This question was created by Simplilearn.
IMPOSSIBLE Itself says I M POSSIBLE

A Question on Cost of Quality and explanation 2 years 1 month ago #4692

  • Ahmed Amin
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Hi Abhirup.

This is a PMBOK definition, failure costs are the cost of poor quality; costs spent during and after the project because of failures to meet the requirement.

as for other choices:
>Internal costs : this is a category of failure costs, failures found by the project team.
>Prevention costs : this is part of cost of conformance. investments in preventing non-conformance.
>Cost of defects : this is part of internal costs.

please refer to section 8.1.2.2 Cost of Quality (COQ) in the PMBOK Guide it includes more clarifications.
Ahmed Amin Abdullah, PMP
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Moderators: Yolanda Mabutas, Ahmed Amin, Scott Gillard, Michael DeCicco, Rahul Kakkar, Fernando Jr Sinlao Lim, Mary Kathrine Padua, Chris Preziotti, Lazard Toe, ITBMC, MPM, CIPM, PMP, ITIL, Christian Winter, Kevin Nason, Michael Sumaquial, PMP, Mark Wuenscher, PMP

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®