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TOPIC: no access to the simulator I bought

no access to the simulator I bought 2 years 3 months ago #11831

  • Giuseppe Cristiano
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I jessica st bought the exam simulator, but even if it has been invoiced on my credit card I do not have any access. I opened two tickets to the support, they pretended to solve it but even if told them it is still not working nothing happened. I need to find a solution today or I want my money back.

no access to the simulator I bought 2 years 3 months ago #11848

  • Ram Kumar
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I also have a similar situation. Purchased the simulator today and on accessing the site gets the message "You have no access to this exam". Send email to the HD but they work only Weekdays, so will have to wait until Monday.
I also would have preferred to have this during the weekend so I can practice. Anyway waiting with ticket.

no access to the simulator I bought 2 years 3 months ago #11871

  • Maricel Cuevas
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Hello Jessica,

I have fixed your access to the Simulator. We are very sorry for this. I have added 10 extra days to your access.

Maricel
Customer Support

no access to the simulator I bought 2 years 3 months ago #11872

  • Maricel Cuevas
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Hello Ram,

I have answered your request in our Helpdesk. It seems that you clicked the Agile PrepCast Final Exam where there is an "Agree" button. The correct link for you is the PMI-ACP Simulator.
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no access to the simulator I bought 1 year 11 months ago #12786

  • Rich Hill
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been > 2 weeks. when trying to take the PMI-ACP final exam for the contact hours certificate, i get :You have no access to this exam" - please fix

no access to the simulator I bought 1 year 11 months ago #12788

  • Cornelius Fichtner
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Rich -- I just responded to your helpdesk support ticket.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

no access to the simulator I bought 1 year 11 months ago #12790

  • rich hill
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Fixed! And passed!!!! Thank you very much!!!!
Moderators: Yolanda MabutasJohn Paul BugarinBilly MacDonald

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®

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