Hello everyone! Here is this week's free PMP exam sample question from the PM Exam Simulator.
Which of the following relates to a quality excellence award and also to a quality improvement model?
A. Philip Crosby
B. Joseph Juran
C. Malcolm Baldrige
D. Edwards Deming
HINT: This is the only formal recognition of the quality performance excellence of U.S. organizations given by the President of the United States.
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Answer and Explanation:
The correct answer is C.
Process improvement models include Malcolm Baldrige, Organizational Project Management Maturity Model (OPM3), and the Capability Maturity Model Integrated (CMMI). Crosby, Juran, and Deming are quality champions, not process improvement models. Malcolm Baldrige is the only formal recognition of the quality performance excellence of U.S. organizations given by the President of the United States.