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Hello everyone! Here is this week's free PMP exam sample question from the PM Exam Simulator.
You are the project manager on a new nationwide telecom network. Your client told you that conformance to the highest quality standards is mandatory but this client is new to the telecom industry and is unable to provide specific technical parameters. Your client said that the network's conformance should be graded against the leading telecom operator in the country. What is this practice called?
A. Cost-Benefit Analysis
B. Pairwise Comparison
D. Quality Metrics
HINT: Your client has an existing telecom network in mind against which they are setting their quality requirements.
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Answer and Explanation:
The correct answer is C.
This is an example of benchmarking. According to the PMBOK Guide, "Benchmarking involves comparing actual or planned project practices to those of comparable projects to identify best practices, generate ideas for improvement, and provide a basis for measuring performance. These other projects can be within the performing organization or outside of it and can be within the same or in another application area."
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This interview with Simona Fallavollita (LinkedIn Profile) was recorded at the magnificient Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. We discuss the how, what, why and when of the changes that are coming to the PMP exam.