Question:

You are managing a construction project. Your civil supervisor is responsible for inspecting daily operations and communicating his observations to your documentation officer, who then produces a daily work status report and distributes it to the project stakeholders. Today your documentation officer is on leave, and you ask your civil supervisor to prepare the status report. Your civil supervisor does not like your documentation officer and does not want to perform any of the documentation officer's tasks for him. However, you ask him do this as a favor to you and in return he can submit one of his own reports that is due today by the end of the week. Which conflict resolution strategy you have used?

A. Withdrawing
B. Compromising
C. Forcing
D. Confronting

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Hint: You are trying to satisfy your disgruntled employee by offering a compromise.

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Answer and Explanation:

The Correct Answer is B.

Compromising means searching for solutions that bring some degree of satisfaction to all parties. Since you know that your civil supervisor does not want to perform the documentation officer's task, you are asking him to postpone the delivery of some of his own work until the end of the week so that this task can be performed. In this case you are both compromising.