TOPIC: Free PMI-ACP® Exam Sample Question of the Week

An agile leader wants to encourage osmotic communication on the team.

What is the best course of action for the agile leader?

A. Review requirements with the developers and the product owner
B. Use agile modeling techniques
C. Invite the end users to the daily standup meetings
D. Seat the developers together in rows of desks that face each other

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HINT: Which option provides a free flow of information among the team?

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Answer and Explanation:
The correct answer is D.

Osmotic communication allows information to flow freely around a room. Seating the developers together in rows of desks that face each other would enable osmotic communication among the team members.

According to Alistair Cockburn, “Osmotic communication means that information flows into the background hearing of members of the team so that they pick up relevant information as though by osmosis. This is normally accomplished by seating them in the same room. Then, when one person asks a question, others in the room can either tune in or tune out, contributing to the discussion or continuing with their work.”

Details for each option:

A. Incorrect. Reviewing requirements with the developers and the product owner is considered direct communication, not osmotic.

B. Incorrect. Agile modeling can be used to demonstrate a lightweight design to an end user, which is an example of direct, not osmotic, communication.

C. Incorrect. Inviting the end users to the daily standup meetings would not affect the osmotic communication among the team members.

D. Correct. Of the choices provided, seating the developers together in rows of desks that face each other is the best way for the agile leader to encourage osmotic communication on the team.