Free PMI-ACP® Exam Sample Question 82

In an effort to increase agile knowledge, traditional project managers of a company have been paired with scrum masters to observe them lead their teams. One observation is that many project decisions are the responsibility of the project team and the scrum master is more facilitative than authoritative. In fact, the scrum masters seem more focused on ensuring that the team can focus on the work, have a shared vision, and determine how they will accomplish their work. What leadership approach have the scrum masters adopted?

A. Participative leadership
B. Autocratic leadership
C, Transformational leadership
D. Servant leadership

Hint: Which approach is characterized by facilitation and serving the needs of the team over 'managing' the team?

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Correct Answer: D

Answer and Explanations:

Answer A: Incorrect. Participative leadership is often called democratic leadership and involves soliciting the input of team members and peers. However, the responsibility of making the final decision rests with the participative leader.

Answer B: Incorrect. Autocratic leadership involves allowing leaders to make decisions alone without the input of others. Autocratic leaders possess total authority and impose their will on the team.

Answer C: Incorrect. Transformational leadership depends on high levels of communication from management to meet goals. Leaders motivate employees and enhance productivity and efficiency through communication and high visibility.

Answer D: Correct. Servant leadership is the practice of leading through service to the team, by focusing on understanding and addressing the needs and development of the team members in order to enable the highest possible team performance.

Exam Reference: Agile Practice Guide, Project Management Institute Inc., 2017, Page(s) 33-38,154; see also Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition, Lyssa Adkins, 2010