Free PMI-ACP® Exam Sample Question 37

What Agile role is sometimes referred to as 'the voice of the customer'?

A) Scrum Master
B) Development Team Lead
C) Product Owner
D) Project Manager

HINT: Think about which of these roles has the closest and most frequent contact with the customer on an Agile project.

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Correct Answer: C

Think about which of these roles has the closest and most frequent contact with the customer on an Agile project. The Product Owner is responsible for bridging the gaps between the customer, business stakeholders, and the development team and is sometimes referred to as 'the voice of the customer'.

Reference: Agile Project Management for Dummies, Mark Layton, 2012 Kevin Reilly